architecture

# ZappCare

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## System Health

Real-time performance metrics across the ZappCare ecosystem.

corporate_fare
+12% arrow_upward
1,402
Active Tenants
hub
+4% arrow_upward
8,920
Active Channels
send_and_archive
Stable horizontal_rule
99.98%
Delivery Rate
data_usage
Warning priority_high
84.2%
Quota Usage

### Platform Message Volume

Aggregated across all global tenants

1.2M
1.8M
2.4M (Peak)
Mon Tue Wed Thu Fri Sat Sun
emergency_home

### Critical Alerts

Disconnected Channels (4)

sms_failed

MedTech Solutions

WhatsApp API • Disconnected 2h ago

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sms_failed

Global Care Inc.

Line Messenger • Disconnected 14m ago

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sms_failed

ZappCare Internal

Test Sandbox • Auth Failure

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Efficiency Leader

#### Top Performing Tenant

Aero Dynamics Ltd.

12k
Daily Msg
99.4%
CSAT Score
Infrastructure Note

Scheduled maintenance for the US-East message cluster will commence at 04:00 UTC. No downtime expected.

dns System Region: Global-1